Refund policy
- 14-day withdrawal window — customers have 14 days from delivery of the last item to request a return or cancellation
- Return-after-notice timing — customers must send back goods within 14 days of notifying you
- Refund timing — when you'll issue the refund after receiving the return
- Return shipping responsibility — who pays for return shipping
- Refund of standard outbound shipping — you must refund the standard delivery cost (not premium/express upgrades)
- Exemptions — any product categories excluded from the right of withdrawal
- How to start a request — direct customers to their account: https://shopify.com/98900246844/accounthttps://shopify.com/98900246844/account