Shipping Policy
Thank you for shopping with Zorvex. We are committed to delivering your premium fitness and recovery gear as quickly and reliably as possible.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
Standard shipping typically takes 5–10 business days depending on your location. Expedited shipping options may be available at checkout. Please note that delivery times are estimates and may vary due to carrier delays or customs processing for international orders.
Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen shipping method. We occasionally offer free shipping promotions — keep an eye on our store for updates.
International Shipping
We ship to select international destinations. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at support@zorvex.com within 7 days of the expected delivery date and we will work to resolve the issue promptly.